
Fire Magic – Echelon Diamond Refreshment Center
The Fire Magic Diamond Echelon is a premium grilling appliance that combines exceptional performance and stylish design. With features like hot surface ignition, illuminated knobs, a woodchip smoker drawer, and an optional viewing window, it elevates the grilling experience to a luxurious level.
The Refreshment Center, model 3596A, functions as an ice cooler within your grill island, perfect for chilling drinks. It boasts insulated walls for better thermal efficiency, a removable top panel for easy access, and a bottom drain for hassle-free cleaning. Additional features include an in-front shelf for bottles, a built-in bottle opener, and drainage venting for excess water.
Small Parcel Shipping (Accessories & Tools)
For smaller items, we utilize trusted carriers including FedEx, UPS, and USPS. You can expect your order to arrive within 1-4 business days once it leaves our warehouse.
- Fast Processing: Orders are typically processed within 24-48 hours. If you order before noon, we often ship the same day.
- Shipping Rates: Orders over $59.99 ship FREE. Smaller orders have a simple flat rate of $9.99.
- Signature Required: To ensure security, any order valued over $400 will require an adult signature (18+) upon delivery.
- Tracking: You will receive an automated email with your tracking number the moment your label is created.
LTL Freight Shipping (Grills & Large Items)
Large appliances and outdoor kitchens ship via LTL (Less Than Truckload) Freight. These items are carefully palletized and strapped for secure transport.
- Curbside Delivery: Freight carriers perform "Curbside Delivery" only. They will lower the pallet to the ground using a lift gate (included free of charge), but they cannot move the item into your garage, home, or backyard.
- Appointments: The carrier will contact you directly to schedule a delivery window. Please ensure the phone number on your order is accurate to avoid delays.
Please inspect your shipment immediately upon arrival while the driver is present.
1. If you see visible catastrophic damage, refuse the delivery and contact us immediately.
2. If you notice minor damage to the box, please note it clearly on the delivery receipt before signing and contact us for further steps.
Note: Deliveries to remote or hard-to-access areas may incur additional fees or transit times. If you live in a remote location, please contact us prior to ordering.
Fire Magic Warranty
- Lifetime Warranty: Cast stainless steel burners, cooking grids, and stainless steel housing.
- 15-Year Warranty: Brass valves, inner liners, manifold assemblies, and backburner assemblies.
- 5-Year Warranty: Flavor grids and infrared burners.