Introducing the new Flagship 1600—our biggest, boldest version of the grill that built the brand. The best grilling experience on the market just got better with even more cooking capacity, an added third shelf, improved grease management system, and our latest controller. From durable stainless steel where it counts, to the iconic bull horn handles, this classic is built like a tank to deliver a superior cooking experience in a convenient wood pellet grill. With temperatures from 180°F to 700ºF, you can BBQ low and slow, sear on high heat, or even bake. That means it runs hotter than your buddy’s overpriced backyard mistake. Backed by our TEQ Team’s legendary US-based customer support, you’ll have the power to perfectly cook just about anything. The Flagship 1600 isn’t just bigger, it’s better - the latest and greatest version of the grill that started it all.
Small Parcel Shipping (Accessories & Tools)
For smaller items, we utilize trusted carriers including FedEx, UPS, and USPS. You can expect your order to arrive within 1-4 business days once it leaves our warehouse.
- Fast Processing: Orders are typically processed within 24-48 hours. If you order before noon, we often ship the same day.
- Shipping Rates: Orders over $59.99 ship FREE. Smaller orders have a simple flat rate of $9.99.
- Signature Required: To ensure security, any order valued over $400 will require an adult signature (18+) upon delivery.
- Tracking: You will receive an automated email with your tracking number the moment your label is created.
LTL Freight Shipping (Grills & Large Items)
Large appliances and outdoor kitchens ship via LTL (Less Than Truckload) Freight. These items are carefully palletized and strapped for secure transport.
- Curbside Delivery: Freight carriers perform "Curbside Delivery" only. They will lower the pallet to the ground using a lift gate (included free of charge), but they cannot move the item into your garage, home, or backyard.
- Appointments: The carrier will contact you directly to schedule a delivery window. Please ensure the phone number on your order is accurate to avoid delays.
Please inspect your shipment immediately upon arrival while the driver is present.
1. If you see visible catastrophic damage, refuse the delivery and contact us immediately.
2. If you notice minor damage to the box, please note it clearly on the delivery receipt before signing and contact us for further steps.
Note: Deliveries to remote or hard-to-access areas may incur additional fees or transit times. If you live in a remote location, please contact us prior to ordering.
Manufacturer Warranty
As an Authorized Dealer, 360 Grills ensures that you receive the full manufacturer's warranty with your purchase.
Please refer to the specific owner's manual included with your product for detailed coverage terms on parts and labor.