Description
Big Green Egg is committed to eco-friendly and natural products — what else would you expect from a company whose middle name is “Green”?! Big Green Egg painstakingly sources our natural charcoal to ensure that it contains no fillers, nitrates, chemicals, anthracite coal, limestone, treated wood or petroleum products. Unlike some of the other charcoals and briquettes on the market today, pure and natural Big Green Egg charcoal is premium carbonized wood with NO additives whatsoever.
Why natural charcoal? What’s the difference?
Big Green Egg charcoal contains only 100% natural American oak and hickory “ultra premium” hardwood … you will see — and taste — the difference immediately. What else would you want to cook with? Big Green Egg 100% Natural Lump Charcoal is easy to light and is usually ready to cook in about 10 minutes. Plus, it burns hotter and more efficiently, with more BTUs, than charcoal briquettes. Our premium lump charcoal also produces less ash so there is minimal waste and clean up … delivering more value and performance in every bag. But, most importantly, food tastes better, without harsh chemicals or odors that can be released when cooking with briquettes or other similar products. In fact, we recommend against ever using briquettes, lighter fluids or any quick-light charcoal product in a Big Green Egg. Natural Lump Charcoal - 390011 20 lb / 9 kg bag
- Manufactured in the USA from premium, select hardwoods
- Big Green Egg Natural Lump Charcoal meets EPA environmental guidelines and is CE Certified in the European Union (EU).
Small Parcel Shipping (Accessories & Tools)
For smaller items, we utilize trusted carriers including FedEx, UPS, and USPS. You can expect your order to arrive within 1-4 business days once it leaves our warehouse.
- Fast Processing: Orders are typically processed within 24-48 hours. If you order before noon, we often ship the same day.
- Shipping Rates: Orders over $59.99 ship FREE. Smaller orders have a simple flat rate of $9.99.
- Signature Required: To ensure security, any order valued over $400 will require an adult signature (18+) upon delivery.
- Tracking: You will receive an automated email with your tracking number the moment your label is created.
LTL Freight Shipping (Grills & Large Items)
Large appliances and outdoor kitchens ship via LTL (Less Than Truckload) Freight. These items are carefully palletized and strapped for secure transport.
- Curbside Delivery: Freight carriers perform "Curbside Delivery" only. They will lower the pallet to the ground using a lift gate (included free of charge), but they cannot move the item into your garage, home, or backyard.
- Appointments: The carrier will contact you directly to schedule a delivery window. Please ensure the phone number on your order is accurate to avoid delays.
CRITICAL INSPECTION POLICY:
Please inspect your shipment immediately upon arrival while the driver is present.
1. If you see visible catastrophic damage, refuse the delivery and contact us immediately.
2. If you notice minor damage to the box, please note it clearly on the delivery receipt before signing and contact us for further steps.
Please inspect your shipment immediately upon arrival while the driver is present.
1. If you see visible catastrophic damage, refuse the delivery and contact us immediately.
2. If you notice minor damage to the box, please note it clearly on the delivery receipt before signing and contact us for further steps.
Note: Deliveries to remote or hard-to-access areas may incur additional fees or transit times. If you live in a remote location, please contact us prior to ordering.
Manufacturer Warranty
As an Authorized Dealer, 360 Grills ensures that you receive the full manufacturer's warranty with your purchase.
Please refer to the specific owner's manual included with your product for detailed coverage terms on parts and labor.
Legal Disclaimer: 360 Grills is an authorized dealer for all brands listed. Please note that all warranty coverage, claims, and service obligations are provided solely by the respective manufacturer. 360 Grills does not offer its own warranty and is not responsible for approving or denying claims. We are available to assist customers in locating the correct manufacturer contact information for service.