Para asegurarse de recibir la línea flexible correcta para su parrilla, es fundamental proporcionar el número de modelo de su unidad. Esta línea flexible conecta el colector de gas al regulador de la parrilla y es crucial para su funcionamiento. Para mayor seguridad y eficiencia, cualquier conexión de gas, incluida la instalación de esta línea flexible, debe ser realizada por un profesional cualificado y autorizado. Esta precaución no solo garantiza una instalación correcta, sino que también garantiza una experiencia de asado segura y placentera.
Small Parcel Shipping (Accessories & Tools)
For smaller items, we utilize trusted carriers including FedEx, UPS, and USPS. You can expect your order to arrive within 1-4 business days once it leaves our warehouse.
- Fast Processing: Orders are typically processed within 24-48 hours. If you order before noon, we often ship the same day.
- Shipping Rates: Orders over $59.99 ship FREE. Smaller orders have a simple flat rate of $9.99.
- Signature Required: To ensure security, any order valued over $400 will require an adult signature (18+) upon delivery.
- Tracking: You will receive an automated email with your tracking number the moment your label is created.
LTL Freight Shipping (Grills & Large Items)
Large appliances and outdoor kitchens ship via LTL (Less Than Truckload) Freight. These items are carefully palletized and strapped for secure transport.
- Curbside Delivery: Freight carriers perform "Curbside Delivery" only. They will lower the pallet to the ground using a lift gate (included free of charge), but they cannot move the item into your garage, home, or backyard.
- Appointments: The carrier will contact you directly to schedule a delivery window. Please ensure the phone number on your order is accurate to avoid delays.
Please inspect your shipment immediately upon arrival while the driver is present.
1. If you see visible catastrophic damage, refuse the delivery and contact us immediately.
2. If you notice minor damage to the box, please note it clearly on the delivery receipt before signing and contact us for further steps.
Note: Deliveries to remote or hard-to-access areas may incur additional fees or transit times. If you live in a remote location, please contact us prior to ordering.
Lion Premium Grills Warranty
- Lifetime Warranty: Cast stainless steel burners, stainless steel framing/housing, and cooking grids.
- 3-Year Warranty: Flame tamers.
- 1-Year Warranty: Gas valves and other components.