Description
Meet the Prestige® PRO 500, where precision engineering and everyday convenience come together in a grill designed for real cooks and real results. Crafted from high-performance stainless steel and loaded with smart features, this grill is built to impress. Experience steakhouse-quality sears in seconds with the infrared SIZZLE ZONE®, heating up to 1800°F in 30 seconds. Added HeatBoost™ Reflector technology reflects heat back up to ensure heat is not lost and improves evenness of heat. Cook with confidence at any hour thanks to integrated hood lights and LED-lit control knobs with Smart Mode guidance. Metal knobs with dual LED rings offer intuitive visual feedback, helping you grill with precision even in low light. Thoughtful details like hidden warming rack storage, sturdy side shelves, built-in hooks, and a bottle opener add utility without clutter. Whether you’re perfecting a weeknight meal or hosting a weekend crowd, the Prestige® PRO 500 delivers smart performance, bold flavour, and total control.
- 4 Main Burners, Total Cooking Area 28-inches by 17.75-inches (71 x 45 cm)
- INSIDE
- Iconic Wave™ Cooking Grids: 9.5mm thick stainless-steel grids retain heat evenly and keep food from falling through.
- EasyClean™ Pro Drawer: Accessible drip tray with vented cap to manage airflow and heat retention.
- HeatBoost™ Reflector: reflects the heat back up to ensure heat is not lost. To accommodate user use of opening the lid. Improves evenness of heat and cooking performance.
- JETFIRE™ 2.0 Ignition: Enhanced one-spark technology for reliable quick and easy ignition.
- Intelligent Gas Automation: The grill adjusts heat automatically when the lid is opened, maintaining perfect temperature control without manual adjustments.
- Accessible Storage: Rotisserie rod tucks neatly into a rear-mounted hook, while the forks stow neatly into inside cabinet door.
- SafetyGlow™ Knobs: Do so much more than just ignite the burners, they prioritize your safety. Innovative knobs glow red when turned on, providing an instant visual cue.
- SmartGlow™ Technology: Features LED lighting on knobs to give you a clear visual of your burner levels at a glance. A glowing red centre intensifies as you increase the heat, while a softer orange hue is visible for lower settings.
- LED Lighting: Integrated LED lighting under the control panel that illuminates inside drawers ensures everything is easy to find, even after dark. Hood lights offer full visibility while grilling at night.
- Rotisserie-Ready Roasting: Roast full turkeys with ease using the included high-capacity rotisserie kit. Motorized rotation delivers juicy, evenly cooked results - no oven needed.
- OUTSIDE
- High-Heat Sear Zone: The SIZZLE ZONE® heats up to 1800 F in less than 30 seconds for steakhouse-quality sears and fast meals.
- Guided LED Lighting: Smart LED indicators on the burner knobs guide you for indirect or direct cooking, ensuring you use the right burners at the right time.
- Convenient Hooks & Bottle Opener: Built-in hooks and a bottle opener make it easy to keep your accessories close at hand.
- Smooth Mobility: Powder-coated grey caster wheels ensure easy movement around your outdoor space, while optional leveling feet provide a built-in aesthetic.
- Space-Saving Warming Rack Storage: Slides neatly behind the rear infrared burner when not in use.
- Premium Metal Knobs with LED Rings: Metal knobs feature dual-ring LED lighting and intuitive Smart Mode automation for visual feedback and precision.
- Wired Probes for Precision: Supports 3 wired and 2 wireless probes, allowing you to monitor food temperature directly from the mobile app or LCD screen.
- Mobile App Control: Set and monitor your cooking temperature, food probes, and alerts directly from the mobile app for professional-level results at your fingertips.
- Real-Time Alerts & Auto Shut-Off: Receive instant alerts if the flame goes out, with automatic gas shut-off after 30 seconds for safety and peace of mind.
- ALWAYS
- Lifetime Limited Warranty: Built To last
- 8-in-1 Cooking Versatility: Grill, griddle, smoke, sear, roast, bake, use charcoal, or go hands-free with Smart Mode, all in one unit. *some accessories sold separately
- Quick Time-to-Temp: Rapid heat-up gets you grilling faster. No waiting around.
- Traditional Mode or Smart Mode: Switch easily between traditional grilling and Smart Mode for precise, hands-free temperature control via app or LCD screen.
Small Parcel Shipping (Accessories & Tools)
For smaller items, we utilize trusted carriers including FedEx, UPS, and USPS. You can expect your order to arrive within 1-4 business days once it leaves our warehouse.
- Fast Processing: Orders are typically processed within 24-48 hours. If you order before noon, we often ship the same day.
- Shipping Rates: Orders over $59.99 ship FREE. Smaller orders have a simple flat rate of $9.99.
- Signature Required: To ensure security, any order valued over $400 will require an adult signature (18+) upon delivery.
- Tracking: You will receive an automated email with your tracking number the moment your label is created.
LTL Freight Shipping (Grills & Large Items)
Large appliances and outdoor kitchens ship via LTL (Less Than Truckload) Freight. These items are carefully palletized and strapped for secure transport.
- Curbside Delivery: Freight carriers perform "Curbside Delivery" only. They will lower the pallet to the ground using a lift gate (included free of charge), but they cannot move the item into your garage, home, or backyard.
- Appointments: The carrier will contact you directly to schedule a delivery window. Please ensure the phone number on your order is accurate to avoid delays.
Please inspect your shipment immediately upon arrival while the driver is present.
1. If you see visible catastrophic damage, refuse the delivery and contact us immediately.
2. If you notice minor damage to the box, please note it clearly on the delivery receipt before signing and contact us for further steps.
Note: Deliveries to remote or hard-to-access areas may incur additional fees or transit times. If you live in a remote location, please contact us prior to ordering.
Napoleon Grills Warranty
- President’s Limited Lifetime Warranty: Aluminum castings, stainless steel base, stainless steel lid, and cooking grids.
- 10-Year Warranty: Stainless steel tube burners.
- 5-Year Warranty: Stainless steel sear plates.